See Credit Card Transactions Since Last Statement
We've added the ability to view only those credit card transactions since the last statement date to Web Branch. This was a highly requested feature by members and we're happy to say we were able to add the feature.
To see your recent transactions, click the "Recent Items" link above your credit card history. That link applies a filter to your history where you'll only see transactions that haven't appeared on a billing statement. To go back to viewing your entire history, just click on the "All Items" link.
Labels: credit cards, help, tips, Web Branch
Direct Downloads Now Available for Credit Cards
As I mentioned in a previous post, once we'd implemented integrated credit card data on Web Branch, we'd continue to work to make improvements. We've now made credit card data available via direct downloads for Quicken and Microsoft Money.
If you are already and direct downloads user, you should be prompted by your software to add the credit card data (either as a new account or you can associate it with an existing account).
If you are a new user to Quicken or Money, check out our Quicken & Money page for more information. In Quicken or Money, look for UW Credit Union in the FI list to get started.
Labels: credit cards, direct downloads, feedback, help, Money, new features, Quicken
Integrated Credit Card Data Now Live on Web Branch
UW Credit Union credit card data is now available on Web Branch. You'll notice a number of new things right away:
- History includes "processing" and "authorized" transactions. Theses are transactions that will post or are authorized to post in the next couple of days. Remember, some authorized amounts will vary from the actual amount of the transaction (many gas stations authorize your card for $1).
- Credit card history is now available on Web Branch mobile. Authorizations are included there as well.
- Payments made via Web Branch from a UW Credit Union account will instantly update your available balance. For example, if you have a $5,000 limit on your card and have $1,000 worth of charges, you have $4,000 available credit on your card. A payment of $500 on Web Branch will update your available balance to $4,500. The payment will show as authorized in history and will post in 1-2 business days. At that time, your current balance will be reduced by the amount of the payment.
- Web Statements are available for credit cards on Web Branch going back to January 2007 (in the next few months we'll turn off paper statements for credit cards as we do for other deposit and loan accounts).
We still have a bunch of work left to enhance the integration, but as you'll see, this is a great first step. We are working on getting caught up posting transactions and payments. Rest assured, all activity will appear on Web Branch in the next day or so. Then, we'll be working to fix any issues we find and respond to member feedback to make the system easier to use.
We'd love to hear your feedback as you use history and make payments. We'll do our best to make updates as needed. We appreciate your patience as we move through this major enhancement.
Labels: credit cards, mobile, new features, Web Branch
